Flight Experience Frequently Asked Questions

We recommend that in order to get the most out of a Trial Flight Experience the voucher holder is no younger than 8 years of age. This allows them to reach a majority of the controls and really enjoy the 'hands-on' aspect of the experience. There is no upper age limit to take a Trial Flight Experience, as long as the voucher holder is physically able to get in and out of the aircraft. If you have any concerns please do ring our operations team on 01637 861744 and they will be happy to help!

We can take passengers as young as 4 on the Trial Flight Experiences when accompanied by an adult. If you are looking to bring young children on the experience then we recommend discussing your requirements with us before booking.

The prices quoted on our website are for the whole experience! For example, if you purchase a flight in one of our four seat aircraft then the price allows the voucher holder and up to two additional passengers to take part in the experience.

Flight experience gift vouchers can be purchased via our website using our online shop, by calling us directly on 01637 861744 or by popping into our offices at Cornwall Airport Newquay. Please allow 3-5 working days for your gift voucher to arrive.

If you require a gift voucher sooner then please do give us a call and we can arrange for a temporary voucher to be emailed for you to print!

Flight Experience gift vouchers are valid for 12 months from the date of purchase. The expiry dates are printed on each individual voucher. Flights must be redeemed before the expiry date printed on your gift voucher.

You can redeem your gift voucher and book your trial flight experience by calling our operations team on 01637 861744, or by emailing us at [email protected]. Simply let us know your preferred date, time and flight number and we can check availability for you! Please do have your voucher to hand when you contact us as we will need to take these details from you to complete your booking.

If you are restricted to specific dates and times in order to take your flight experience, then please do give us as much notice as possible to allow us to accomodate your requirements. Equally, if you see a nice day it is always worth giving us a call to check availabilty as we might be able to fit you in!

Flynqy Pilot Training is open seven days a week from 09:00am (excluding certain dates over Christmas and New Year) and the flight can be booked at any time throughout the year, subject to availability. Certain flights, such as our Land Away Flight Experiences, do have restrictions at weekends so please do call us for details.

All flight experiences are weather dependent, and therefore your gift voucher comes with a generous 12 month validity period to allow time to rebook should the weather conditions not be suitable on your initial attempts. We strongly recommend that you aim to make your first booking during the first 6 months of your validity period to allow sufficient time to rebook, if required, should your experience be cancelled due to the weather conditions on the day.

We strongly recommend that you ring us on the day of your flight, or just before you plan to leave to get to the airport, in order to check the weather conditions on the day. Don't worry if the weather is not suitable for your flight to take place, we will re-schedule for another date and time that is convenient for you, subject to availability, during the validity period of your voucher.

Due to our generous validity period duration and ease of booking, please note that we do not offer complimentary extensions except where we have had to postpone your booked flight attempt on five or more occasions caused by circumstances outside of our control (e.g. weather, technical issues, staff sickness etc.), during the voucher's validity period. In these exceptional circumstances, management will offer a one-time, complimentary limited extension. Flynqy Pilot Training will only provide one free complimentary extension per voucher if the above criteria have been met, and it is the voucher holders responsibility to ensure that they make every effort to redeem the experience during this extended period.

If you have been unable to utilise your experience during the validity period, and have not met the conditions for a complimentary extension, then it may be possible to revalidate your voucher for an additional charge. You may do this by calling our operations team and paying an extension fee of £40, but you must contact us during the voucher's validity period. In addition, if the retail value of your experience has increased since the time of purchase (or since the time of the last extension payment), you will also be required to pay the difference between the value of your voucher at the time of payment and the current advertised price. Extensions will be applied from the current expiry date of the voucher, and not the date the extension was purchased. Unfortunately, we cannot fly you if your voucher has expired without your voucher being extended first.

Absolutely! You are welcome to bring along a camera or mobile phone in order to record your flight. All we ask is that mobile phones are in flight mode before you go on your experience.

If you have a voucher for our two or three seat aircraft then you are more than welcome to upgrade to a larger aircraft. Our largest aircraft is the four seat Piper PA28, allowing for the instructor, voucher holder and up to two additional passengers to go (weight restrictions apply). If you would like to upgrade then we do recommend booking in advance, as on-the-day upgrades are subject to availability. Our operations team will be able to advise you of the exact cost of upgrading when you book your flight, but it could be as little as £15 to take an extra person with you!

Of course! Extensions to your trial flight voucher can be purchased on request. If you require a bespoke flight, please contact us to discuss your requirements. If you would like to fly for longer, then we recommend upgrading your flight when making your booking, as on-the-day upgrades are subject to availability.

Please contact us to discuss any concerns you may have and we will always do our best to accommodate any special requests. Generally speaking, if you are physically able to get in and out of the aircraft, and your G.P. is happy for you to fly, then there shouldn't be an issue.

No! Please wear whatever you feel comfortable in - all of our aircraft have heating so there is no need to wrap up warmly for your flight. However, we do recommend that you don't wear open toed shoes or high-heels for the experience as this can make getting into and out of the aircraft quite difficult.